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Privacy policy

Your information. Handled with structure.

This Privacy Policy explains how TYPEYOURSKIN collects, uses, shares and protects customer information when you visit the website, place an order, contact us, create an account or interact with our services.

Who we are

TYPEYOURSKIN is an online multibrand skincare, beauty, personal care and wellness store based in Cyprus.

This Privacy Policy explains how we collect, use, share and protect personal information when you use our website, place an order, contact us, subscribe to communications or interact with our services.

For privacy-related questions, contact us at hi@typeyourskin.co.

Personal information we collect

We may collect personal information when you visit our website, place an order, create an account, contact us, subscribe to our newsletter, join loyalty or rewards activity, leave a review, ask a product question or interact with marketing, ads or analytics tools.

This information may include your name, email address, phone number, billing address, shipping address, order details, delivery details, payment status, customer account information, communication history, product preferences, browsing activity, device information, IP address, cookie data and tracking information.

Payment card details are processed securely by payment providers. TYPEYOURSKIN does not directly store full payment card details.

How we use personal information

We use personal information to process and fulfil orders, deliver products, manage returns, refunds and customer support, send order confirmations and shipping updates, respond to enquiries, manage customer accounts, improve our website, send marketing emails where consent has been given, operate loyalty or review features, detect fraud and comply with legal, tax, accounting and regulatory obligations.

Legal basis for processing

Where applicable under EU and Cyprus data protection law, we process personal information based on performance of a contract, legal obligations, consent or legitimate interests.

  • Performance of a contract: processing and delivering your order.
  • Legal obligations: tax, accounting or regulatory requirements.
  • Consent: email marketing or non-essential cookies.
  • Legitimate interests: improving our services, preventing fraud and supporting customer service.
Shopify and service providers

TYPEYOURSKIN is hosted on Shopify. Shopify provides the ecommerce platform that allows us to sell products, manage checkout and process orders.

We may share personal information with trusted service providers including payment providers, delivery and courier partners, email marketing platforms, analytics providers, advertising platforms, loyalty and rewards apps, review apps, customer support tools, fraud prevention tools and professional advisers where required.

These providers receive only the information needed to perform their services.

Marketing communications

If you subscribe to our newsletter or marketing communications, we may use your email address to send product updates, launches, offers, editorial content or TYPEYOURSKIN news.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us.

Cookies and similar technologies

We use cookies and similar technologies to operate the website, remember preferences, understand website performance, improve the customer experience and support marketing or advertising activity.

For more detail, read our Cookie Policy.

Advertising and analytics

We may use analytics and advertising tools, including platforms such as Google, Meta or other third-party services, to understand website performance and show more relevant content or ads.

These tools may collect browsing behaviour, device information, website interactions and purchase activity depending on your consent settings and applicable law.

Your privacy choices

Depending on your location, you may have the right to opt out of certain data sharing, targeted advertising or similar privacy-related activities.

You can use the privacy tools available on our website or contact us directly if you need help.

Data transfers

Some service providers may process personal information outside Cyprus or outside the European Economic Area. Where personal information is transferred internationally, we rely on appropriate safeguards where required by law.

Data retention

We keep personal information only for as long as necessary for the purposes described in this policy, including order fulfilment, customer support, legal, tax, accounting and fraud prevention requirements.

When personal information is no longer needed, we delete it or anonymise it where appropriate.

Your rights

Depending on your location and applicable law, you may have the right to access, correct, delete, restrict or object to certain processing of your personal information, withdraw consent, request data portability, opt out of certain marketing or tracking activities, or lodge a complaint with a data protection authority.

To exercise your rights, contact us at hi@typeyourskin.co. We may need to verify your identity before completing certain requests.

Children’s privacy

TYPEYOURSKIN does not knowingly collect personal information from children. Our website and services are intended for adults or users who are legally able to make purchases online. Certain product categories may not be suitable for minors.

Security

We take reasonable measures to protect personal information from unauthorised access, misuse, loss, disclosure or alteration. No online service can be guaranteed to be completely secure, but we work with trusted platforms and service providers to support secure transactions and data handling.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, technology, Shopify settings or business operations.

Contact

For questions about this Privacy Policy or your personal information, contact TYPEYOURSKIN at hi@typeyourskin.co.

Final note

This Privacy Policy explains how TYPEYOURSKIN handles personal information. It should be read alongside our Cookie Policy, Terms of Service, Shipping & Returns and Return Policy.

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